Last Updated: June 2026
At ASOLeapedia ("we," "us," or "our"), we are committed to providing reliable and professional social media growth services for creators, influencers, brands, agencies, and businesses worldwide.
This Warranty Policy explains the limited warranties and service guarantees offered by ASOLeapedia, including eligibility requirements, exclusions, limitations, and the process for submitting warranty requests. By purchasing or using any ASOLeapedia service, you agree to this Warranty Policy.
This Warranty Policy forms part of our Terms of Service. In the event of any conflict between this Warranty Policy and our Terms of Service, the Terms of Service shall prevail.
What Our Warranty Covers
Warranty Period
Eligibility and Conditions
Exclusions and Limitations
Warranty Request Process
Changes to This Policy
Contact Us
ASOLeapedia may provide limited warranty coverage for eligible services where a warranty, refill guarantee, replacement guarantee, or retention guarantee is explicitly stated on the relevant service page.
Depending on the purchased service, warranty coverage may include:
Replacement of lost followers, subscribers, members, likes, views, reactions, or engagement delivered through our services.
Refill services during the applicable warranty period.
Technical assistance related to service delivery issues.
Investigation and correction of delivery problems directly caused by our systems.
Warranty coverage applies only to services that specifically include a stated warranty period or guarantee.
ASOLeapedia does not guarantee:
Permanent retention of followers, subscribers, members, views, likes, or engagement.
Viral growth or algorithmic promotion.
Specific rankings, reach, impressions, or engagement levels.
Revenue generation, sponsorship opportunities, or business outcomes.
Protection against actions taken by third-party social media platforms.
Warranty periods vary depending on the purchased service and will be displayed on the applicable service page at the time of purchase.
Where a warranty period is provided:
Coverage begins upon completion of service delivery.
Coverage remains valid only during the stated warranty period.
Requests submitted after the warranty period expires may not be eligible for warranty assistance.
Services that do not explicitly include a warranty period are provided without warranty coverage.
To qualify for warranty assistance, customers must:
Have completed payment in full.
Maintain public visibility of the relevant account, channel, page, group, or profile during the warranty period.
Provide accurate order information.
Submit warranty requests before the applicable warranty period expires.
Cooperate with ASOLeapedia during any investigation or verification process.
ASOLeapedia reserves the right to determine eligibility for warranty coverage based on available records and account verification.
This Warranty Policy does not cover:
Changes to social media platform algorithms.
Platform policy updates or enforcement actions.
Account suspensions, restrictions, bans, removals, or penalties imposed by YouTube, TikTok, Instagram, Facebook, X (Twitter), Telegram, or any other third-party platform.
Losses resulting from customer modifications to account settings, content, usernames, privacy settings, or platform configurations.
Deleted content, private accounts, hidden subscriber counts, restricted profiles, or inaccessible pages.
Organic fluctuations in engagement, followers, subscribers, views, or audience behavior.
Customer dissatisfaction based on personal expectations.
Services provided free of charge or under promotional offers unless otherwise specified.
ASOLeapedia reserves the right to deny warranty requests where fraud, abuse, manipulation, or violations of our Terms of Service are suspected.
This Warranty Policy does not create any right to a refund.
All purchases remain subject to ASOLeapedia's No Refund Policy.
Any remedy provided under this Warranty Policy shall be limited to:
Service refill;
Service replacement;
Corrective service action; or
Other reasonable remedies determined solely by ASOLeapedia.
No cash refunds, credits, compensation, or monetary damages will be provided under this Warranty Policy.
To submit a warranty request:
Contact our support team at [email protected].
Provide your order number and service details.
Include the relevant social media account, channel, page, group, profile, or content URL.
Describe the issue in sufficient detail.
Provide supporting evidence if requested by our support team.
Our team will review eligible requests and respond within a reasonable timeframe.
If a warranty request is approved, ASOLeapedia may provide:
A refill of the affected service;
A replacement service; or
Another corrective action deemed appropriate by ASOLeapedia.
All warranty determinations and decisions made by ASOLeapedia are final.
ASOLeapedia reserves the right to modify, update, or replace this Warranty Policy at any time without prior notice.
Updated versions will be published on our website together with the revised effective date.
Continued use of our services after any changes become effective constitutes acceptance of the revised Warranty Policy.
For warranty requests, questions, or support regarding this Warranty Policy, please contact:
ASOLeapedia
Website: https://media.asoleap.org/
Email: [email protected]
Address: Van Noi Hamlet, Viet Tien Commune, Hung Yen Province, Vietnam
Thank you for choosing ASOLeapedia.
We are committed to providing reliable, professional, and transparent social media growth services for creators, influencers, brands, agencies, and businesses worldwide. Our goal is to help our clients grow their digital presence while delivering dependable customer support and service quality.
